L344's Privacy Policy — with complete transparency

L344 is a trusted online Sports Betting platform in Bangladesh. We believe that protecting each member's personal data is one of our most important responsibilities. This privacy policy clearly outlines what information l344 collects, why it collects it, how it is used, and what rights you have over your data.

This Privacy Policy applies to all l344 services, websites, and mobile applications. By accessing our site or using our services, you are considered to have accepted this policy. If you do not agree with any part of this policy, please discontinue use of our services and contact support.

L344 has always believed in transparency. That's why we've written our Privacy Policy in clear, plain language — so every member stays fully informed about their rights and protections.

L344 collects two types of information from its members — information you provide directly, and information collected automatically.

Information provided directly

The following information is collected when you register, complete verification, or contact support:

• Full name (as per National ID)
• Date of birth (for age verification)
• Mobile number and email address
• National ID or passport number
• Current address
• BKash, Nagad, or Rocket number (for payment verification)

Automatically collected information

When you use l344, certain technical information is collected automatically:

L344 uses collected data only for specific, legitimate purposes. Each use is clearly explained below:

• Account Management: To handle registration, login, password resets, and keep your account secure.
• Identity Verification: To complete the KYC (Know Your Customer) process and verify account ownership.
• Payment Processing: To process deposits and withdrawals securely and prevent fraud.
• Customer Support: To resolve your questions or complaints quickly and effectively.
• Betting services: To record your bets, display odds, and confirm results.
• Responsible Gaming: To identify unusual gaming patterns and provide support to members.
• Legal obligations: To comply with AML (Anti-Money Laundering) regulations and meet the requirements of regulatory authorities.
• Platform Improvement: To analyze member usage patterns and improve the quality of our services.

L344 retains your information only for as long as necessary. Retention periods depend on the type of data and the purpose for which it was collected:

• Account information: For the duration your account is active and a minimum of 5 years after closure (as required by law).
• Transaction Records: A minimum of 7 years as required by financial regulations.
• Logs & session data: Typically up to 90 days.
• Cookie Data: Session cookies are cleared when the browser is closed; persistent cookies last up to 1 year.
• Support Contact: 2 years from the date of last contact.

Once the retention period expires, data is securely and permanently deleted or anonymised.

L344 never sells your data. However, limited information may be shared with trusted third parties in specific circumstances:

• Payment Providers: Only the information necessary to process transactions with bKash, Nagad, Rocket, and similar services.
• Identity Verification Services: With authorized verification providers to complete the KYC process.
• IT Infrastructure: With secure cloud hosting and cybersecurity service providers — strictly under confidentiality agreements.
• Legal authorities: With government authorities in the case of legal orders or investigations.

L344 uses cookies on its website and app. Cookies are small data files stored on your device that help improve your browsing experience.

Types of Cookies We Use

• Essential Cookies: To maintain login sessions and ensure security — these cannot be disabled.
• Performance Cookies: For tracking page load speed and errors.
• Functionality Cookies: To remember your language and preference settings.
• Analytics Cookies: For anonymous site usage analytics — fully anonymised.

You can disable non-essential cookies through your browser settings. Please note that doing so may affect certain features of the site.

Under l344's privacy policy, you have the following rights:

To exercise any of these rights, email us at support@l344.bet. l344 typically responds within 30 business days.

L344 is a platform strictly for adults (18+). We do not intentionally collect or store personal information from anyone under the age of 18.

Age is verified at the time of registration. If a minor's account is detected, it will be immediately suspended and all associated data removed. If a parent or guardian suspects their child is using l344, please contact us at support@l344.bet.

L344 uses industry-standard security technologies and processes to protect your data:

• 256-bit SSL/TLS encryption: For all data transfers.
• Encrypted Database: Stored data is kept in encrypted form.
• Two-Factor Authentication (2FA): An added layer of security for account logins.
• Firewall & IDS: To detect and prevent unauthorized access.
• Regular Security Audits: By independent cybersecurity experts.
• Staff Training: Regular training provided on data protection practices.

That said, no online platform can guarantee 100% security. If you notice any suspicious activity, contact us immediately at support@l344.bet.

For any questions, complaints, or requests regarding this Privacy Policy, please get in touch with us:

We take every privacy request seriously and work to resolve it within the defined timeframe. Your trust in l344's privacy policy is our greatest reward.